RIDE OPERATOR
Title: Ride Operator
Employment Type: Seasonal/Part Time
Department: Guest Services
Experience: Some Experience Required – Cash Handling and Vehicle/Ride Operations
Employment : Elmwood Park Zoo
Reports To: Guest Services Management
Pay Rate: $15/ hour
Schedule: Up to 40 hours a week including weekends and holidays. Some evening
shifts are available depending upon events and programming
EPZ Team Member Responsibilities:
- Assist the Zoo in fostering an appreciation of wildlife and the environment that will inspire active participation in conservation
- Assist Management in ensuring safety, cleanliness, and efficiency in all areas of the operation of the Zoo
- Follow and adhere to all policies and procedures
Essential Responsibilities:
- Communicate effectively with both adults and children in both group and individual settings
- Ability to be trained in all aspects of the zoo’s rides, including but not limited to the ticket sales and operation of our barrel train and carousel
- Responsible for responding to guest inquiries and directing guests to appropriate parties within the zoo for further questions
- Informs managers of comments, complaints, or concerns
- Able to keep a balanced cash drawer, collecting payments and providing correct change, and operating a point of sale system
- Responsible for collecting and scanning tickets at each ride attraction location assigned, counting and verifying tickets counts at end of shift. Ride operator is also responsible for verifying the legitimacy of each ticket as it is collected for proper assignments, expiration dates, etc.
- Contribute to the basic daily neatness and organization of the department and other areas
- Responsible for maintaining all safety standards and procedures to ensure safe and enjoyable rides and experiences for all guests
- Responsible for monitoring all guests while on board any of the rides or attractions the operator is overseeing during their shift; operator must have great
sense of focus and maintain strict attention to keep experience safe at all times - Assist in the Guest Services Department as per business needs
- Performs other duties as may be assigned by Guest Services Management