Buses must go to our South Gate entrance for group drop-off and pick-up. View our map to locate our South Gate entrance. At no time should the buses be dropping off or picking up groups at the main entrance or in our parking lots, unless otherwise instructed to. Please note, the South Gate entrance is only for drop off. After drop off, busses will be asked to park along Harding Boulevard.
Group drop-off begins at 9:30am at our South Gate entrance. The gate will open at 10am and remain open until 11am for group arrival. The gate will then close from 11am to 12pm. It will reopen again from 12:30pm to 2pm for group pick-up. If your arrival or departure times are not within those time-frames please be sure to let us know ahead of time.
Bus drivers have free admission and are more than welcome to come into the zoo!
The best way to get to the bus parking at South Gate is to take Markley Street (also known as 202). Turn onto Coolidge at the intersection where Eisenhower Middle School is located. Then turn left onto Harding Blvd. You will need to park your bus along the street. Please do not block any intersections. If there are no buses that have arrived yet, please be courteous and park a little further down to allow all of the groups a place to park their bus.
*NOTE FOR TUESDAY GROUPS:
Please note that if you are visiting on a Tuesday, which is street cleaning day, the buses/ vehicles will not be able to park along Harding Boulevard after drop-off. Buses will not be permitted to park in the zoo parking lots at this time and must find parking on a nearby street that allows street parking. Street cleaning is only from 8am-12pm on Tuesdays. Busses can move back onto Harding Boulevard after 12pm once street cleaning is complete. When your group is ready to leave, please exit through the South Gate for your buses/ vehicles to pick your group up.
If you have anyone arriving separately from the group (arriving in their own cars) and meeting you at the zoo please have them park their cars in our regular parking lot, not South Gate. Once the zoo opens they will be able to enter through the main entrance and join the rest of the group inside the zoo. At no time should cars be going to the South Gate. Also, please advise the parents/chaperones who are arriving separately from the group to not congregate at the main entrance to wait for the rest of the group/chaperones. This is a fire lane and needs to be kept clear. Please choose a spot inside the zoo for the group to meet up with chaperones. You are welcome to use the zoo map to figure out a spot for your group to meet up with the chaperones.