Working at the Elmwood Park Zoo is fun and rewarding! Our employees enjoy the challenges and fulfilling experiences that result from working for one of the most popular family attractions and fastest growing educational facilities in the Greater Philadelphia area.


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PositionEvents & Events Set up Assistant – Part Time

Reports to:  Events Managers

Coordinates with: All Zoo Departments 

Summary of Responsibilities: Guest Services staff are key members of the Elmwood Park Zoo staff and operate as the “face” of the zoo. The Elmwood Park Zoo Guest Services department operates in a variety of facets, and staff are expected to be knowledgeable in all areas. The Events Assistant has the opportunity to work at a number of locations, either indoors or outdoors, throughout the Elmwood Park Zoo. The Events Assistant must exhibit a positive, friendly, helpful attitude with guests and coworkers to maintain a quality zoo experience. Responsibilities include assisting with event prep, including but not limited to set-up, break down, program execution, and additional duties as assigned. Events assistant may have the opportunity to help guests daily by answering questions, providing information and assisting with special requests.  This individual should be highly motivated, responsible, and personable and should have a proactive attitude and show leadership skills. Staff are expected to have an outgoing personality, ability to problem-solve, and must follow protocol in the health and wellbeing of our animals.


EPZ Team Member Responsibilities:

  • Assist the Zoo in fostering an appreciation of wildlife and the environment that will inspire active participation in conservation. 
  • Assist in ensuring safety, cleanliness, and efficiency in all areas of the operations of the Zoo. 
  • Be available to work as per business needs, including evenings and weekends.
  • Follow and adhere to all policies and procedures for their specific department and the Zoo at all times
  • Use proper radio etiquette, ability to use a multi-channel radio to communicate with other staff members and use appropriate procedures according to radio protocol.
  • Proper dress attire at all times


Specific Duties and Responsibilities:

  • Coordinate with event host and assist with event execution including overseeing event staff
  • Ensure that rental spaces are prepared for events/meetings by coordinating with the Custodial Dept. for cleanliness and Maintenance Dept. to place requests to address any repair/maintenance needs.
  • Assist/coordinate with various vendors on rented equipment delivery and pick-up; responsible for ensuring all vendors rented equipment is returned and maintained while on site
  • Ensures rental and events division of Guest Services has appropriate materials for program and event operations.
  • Assists with rentals, birthday parties, and other special events
  • Assist with hall set-up and break down and follow up with banquet staff for details of event (linen colors and orders, table and chair setups, catering menus, and payment details)
  • Coordinate with volunteers to help with event set up or break down
  • Responsible for receiving deliveries of banquet supply such as linens, dishes, chairs, etc. And ensure all rental/event inventory are stocked and stored for optimum use
  • Performs other duties as may be assigned 
  • Full availability for any shift, minimum of (3) days per week including nights, weekends and some holidays (The zoo is closed on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve & New Year’s Day, therefore you will not be scheduled to work on those holidays). 


Minimum Qualification Requirements:

  • Frequently standing for long periods of times
  • Occasionally lift and/or move up to 50 pounds
  • Must have a valid Driver License 
  • Strong communication skills. 
  • Education: High School Diploma


Identification: Two forms of official valid identification is required. Ability to pass background and child abuse clearances

Wage range: Hourly 13.00-15.00

Position:Maintenance Technician- Full Time
Reports to:Maintenance Director
Coordinates with: All Departments  

Summary of Responsibilities:
This individual must be a highly motivated, energetic individual responsible for the day to day maintenance of the Zoo grounds and facilities. Responsibilities include grounds and facilities maintenance both repair and preventive, construction and various projects.  Works closely with contractors, architects, and repair service companies. Communicates well both written and orally.  Has a logical approach to problem solving with effective solutions within budgetary constraints.  Working knowledge of similar or related work: skill to follow written and oral instructions; working knowledge of electrical, carpentry, plumbing, masonry, and overall construction skills, ability to foresee and apply safety precautions applicable to the work. Frequently lift and carry up to 100lbs. This individual must have a willingness to accept weekend, occasional holiday, and occasional after-hour assignments. The zoo is closed on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day so there will be no work on those days unless there is an extreme emergency. The ability to read and interpret documents such as safety rules, operating and maintenance manuals, and blueprint. Ability to complete assigned routine work orders.  

Specific Duties and Responsibilities:

  • General trades’ experience of more than 2 years in construction and general maintenance.
  • Knowledgeable in preventive maintenance for all equipment, machinery, utilities and facilities of the Zoo
  • Maintain excellent maintenance practices in all areas of the Zoo including service areas ensuring safety compliance, cleanliness and functional condition of the grounds and facilities.
  • Maintain supplies, spare parts and other consumable items for departmental needs.
  • Offer ideas for the improvement and efficiency to achieve departmental goals and objectives.
  • Ability to contribute in a team setting
  • Comply with all safety and operational standards establish by the Government and the AZA.
  • Responsible for daily inspections of areas and coordinating priority maintenance work with supervisor, taking into consideration safety priorities.
  • Consults with the Maintenance Director & General Curator for exhibit construction.
  • Assist in coordinating independent builders contracted for work.
  • Must have a strong understanding of all construction trades
  • Required to assist grounds duties on occasion.    
  • Performs other duties as may be assigned.
  • To treat with confidentiality all information entrusted or known by you regarding guests, animals, business, employees, volunteers, incidents and any other sensitive information. 
  • Communicate effectively with both adults and children in both group and individual settings. Greet guests and exercise professionalism at all times.
  • Recommends:  Operational & safety improvements and procedures  


EPZ Team Member Responsibilities:

  • Assist the Zoo in fostering an appreciation of wildlife and their habitats that will inspire active participation in conservation.
  • Assist management in ensuring safety, cleanliness, and efficiency in all areas of the operation of the Zoo.
  • Be available as per business needs.
  • Follow and adhere to all policies and procedures and safety protocols for the department and the Zoo. 
  • Use proper radio etiquette, call numbers and adhere to proper dress attire at all time


Education: A high school diploma or equivalent is required. 

Identification: Two forms of official valid identification is required. Ability to pass background and child abuse clearances

This position will require occasional on-call for emergency repairs within the facility or for external emergency natural disasters that require the immediate man power.

Benefits: Medical & Dental insurance, PTO, paid holiday & retirement plan.

Annual Salary Range: 37,440.00 to 39,500.00


Events & Events Set up Assistant – Part Time

Maintenance Technician- Full Time